Terms

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This terms and condition applies to all orders made through our website directly.

Artwork & Designs

  1. The artwork is printed using CMYK unless otherwise requested by the customer.
  2. We charge £90 for logo design service for the first 3 proofs. We then charge £35.00 an hour for any change thereafter.
  3. Once your design project is initiated and any artwork has been created by Lemaar Print, all retainer payments made by you become non-refundable. Or otherwise we will charge you for the design of the project if not agreed to go for print job with us.
  4. For the artwork that we prepared for you will include maintenance charge if further modification required after the closure of the project.
  5. We will print the order before payment has been made.
  6. Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on.
  7. Any part of the artwork stays outside the bleeding area will not be printed

 

PROOFS

  1. Proofs must be requested by the person ordering in writing. All proofs are subject to an additional charge unless otherwise agreed.
  2. If your artwork is defective or incorrect, Lemaar Print will notify you. It is the customers responsibility to either provide the corrected artwork, or give permission for Lemaar Print to make the necessary changes (charges will be applicable).
  3. If the customer chooses to proceed without making the advised corrections, then they do so at their own risk. We will not be hold responsible for any mistakes.
  4. All proofs are deemed correct and ready to go for print and the responsibility passes to the customer. You will need to view all proofs at 100% to see the exact size of your product when printed.

 

Payments

We only accept payments from the list of payment gateways mentioned under the checkout page.

  1. Direct Bank Transfer: Direct transfer of payment into our bank account showing under order received page, the page after placing your order.
  2. Stripe
  3. PayPal
  4. Cash on Delivery/Pick up: Customer needs to confirm with us before dropping into our order collection office.

 

Prices

  1. The prices on the website might change and will not affect orders made already, the changes applies to new orders.
  2. We do not store customer’s credit or debit card details.
  3. Some printed products become subject to VAT depends on the product. Our total price includes VAT only if the VAT amount is showing and visible to you otherwise product is not subject to VAT.
  4. If a quotation given to you in case of any error, we reserve the right to cancel the quote.

 

Delivery

  1. Delivery price published on our website is the price for a single destination.
  2. When delivering an order to customer’s address while no one is present to sign for the delivery, the company shall be entitled to charge extra for any further redelivery attempts.
  3. Most likely we deliver on working days, Monday to Friday, Excluding UK Bank holidays
  4. Where delivery isn’t possible as result of invalid delivery address, our delivery service will return back the order to us and we reserve the right to make additional delivery charge in order to redeliver to a correct address.
  5. If delivery is delayed due to a bad weather or fault with the delivery company, we are thus not liable for any delays.
  6. If returned order is kept with us and we do not hear back from you within maximum a weak, we might recycle your order and thus you have to pay for a new order to place with us.

 

Product Quantity

  1. Your leaflet print job or any other product quantity will be checked and printed according to your selection
  2. Our discount amount depends on the quantity you chose

 

Discounts

  1. Discount amount is only applicable before it expiry date given to you in writing.
  2. Discount is based on the product type and quantity

 

Registration

  1. When registered with us, you accept that we might communicate with you electronically or send you emails for promotional purpose.
  2. We do not share your personal details with any third party companies unless required by a company for the purpose of your order such as bank.

 

Cancellation

  1. We have the right to cancel your order if no payment has been received
  2. We have the right to cancel your order if the product that you ordered do not exist anymore, we will refund you if you made any payments for this order.
  3. You will not be able to cancel order that has been paid and processed already.

 

Complaints

  1. Complaints should be made no later than 48 hours after you received your goods.

 

 

Reseller

  1. Resellers agrees that Lemaar Print owns the copyright for all the materials
  2. Reseller may use these materials to market and promote the products under the terms and conditions of this agreement. These materials shall not be reproduced, modified, distributed.
  3. Reseller may not use these materials to market and promote services that differ from those provided or confirmed by Lemaar Print.

 

 

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